Sandesta Labs provides tailored and proven training programs that empower teams with the confidence and competence to work in Prophet 21.
learn moreSandesta Labs guides teams through the entire change process, from learning the new system to adopting new work flows, responsibilities and hand-offs.
learn more Anjali McQueen is a
Prophet 21 master trainer, specializing in end-user training, engagement, and change management.
Anjali has led over 45 organizations through the complexities of migrating onto Prophet 21 by utilizing adaptability, patience, and her deep understanding of the system.
Training
Sandesta Labs delivers a robust and proven training program tailored to your company's unique processes. Training your team to be confident and competent in using Prophet 21 enables a smooth transition with no business disruption, resulting in accurate data in the system, fewer errors, higher-quality reporting, and long-term efficiencies.
Engagement
Your team is a vital part of the transition to Prophet 21. Sandesta Labs actively engages and supports your team members, ensuring they willingly participate in the training program, contribute to process discussions, and take ownership of their own learning and change experience.
Change Management
Transitioning to a new system is a large undertaking. Processes will change, roles may change, and the system will look and feel different. Sandesta Labs coaches your team through these changes in an informed, knowledgeable, and proactive manner to instill confidence in the new way of doing business.
The SandestaTEC system is a signature Prophet 21 training and engagement methodology, developed through repetition in over 45 business implementations spanning a 5-year period.
The system is structured around empowerment, incorporating key elements from proven techniques and methods to create an approach designed for success. It is a repeatable and adaptable program, tailored to your unique business and team that delivers competent and confident user adoption.
In-person training sessions incorporating
hands-on lab exercises
Detailed training guides and high level 'cheat sheets' for immediate reference
Assignments tailored to each individual to ensure they retain knowledge
Refresher trainings to solidify learnings and layer in further knowledge
User readiness coaching sessions to test knowledge and instill confidence
Go live preparation sessions to get teams organized and ready for the new system
Anjali McQueen is a Prophet 21 master trainer at Sandesta Labs, specializing in end-user training, engagement, and change management.
Sam Becker McQueen is the Head of Partnerships at Sandesta Labs, overseeing integrations and expansions with its many partners.